Refund policy

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Write the all policy for my karTminra store

Absolutely dai 👍 For KartMitra online store, you should set the policies shown in your Shopify screenshot. Since you’re doing an Indian dropshipping/e-commerce store, below are ready-to-paste professional versions.

1. Return & Refund Policy

KartMitra – Return & Refund Policy

At KartMitra, we want you to have a smooth and satisfactory shopping experience. If you receive a damaged, defective, incorrect, or incomplete product, we are here to help.

Return Eligibility

You may request a return if:

  • The product arrives damaged or defective.

  • You receive a different product from what you ordered.

  • The product is missing essential parts/accessories.

  • The product has a manufacturing defect.

To be eligible for a return, you must contact us within 7 days of receiving your order.

Non-Returnable Items

Returns may not be accepted for:

  • Products damaged due to misuse, improper handling, or normal wear and tear.

  • Products without original packaging where packaging is required for verification.

  • Products that have been intentionally altered or damaged.

  • Items specifically marked as non-returnable on the product page.

  • Products returned after the applicable return period.

Return Request

Please contact us at [support@Kartmintra.gmail.com] with:

  • Order number

  • Customer name

  • Description of the issue

  • Clear photos/videos showing the problem

  • Photos of the package/product if damaged or incorrect

We may request additional information to verify the issue.

Refunds

Once your return/request is reviewed and approved, we will inform you about the next steps.

Approved refunds will generally be processed to the original payment method. Processing time may vary depending on your payment provider or bank.

Cancellation

Order cancellation may be possible only if the order has not already been processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

KartMitra reserves the right to reject fraudulent, abusive, or invalid return/refund requests.

Contact:  support@Kartmintra.gmail.com
Last Updated: 10 Agust 2026